Privacy Policy of Maui-Hotels.com

Introduction

The privacy practices contained in this statement apply to our services available under the domain and sub-domains of www.maui-hotels.com. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our services. This Privacy Policy is incorporated into and subject to the terms of the Maui-Hotels.com User Agreement. This Privacy Policy is effective on September 20, 2002.

This site contains links to other sites. Maui-Hotels.com is not responsible for the privacy practices or the content of such web sites.

This privacy policy is subject to change, with or without notice. Please refer back to it before submitting additional information.

The Purpose of Our Privacy Policy

Your right to privacy and security is very important to us. We want you to fully understand our privacy policy practices, therefore, we provide this notice explaining our online information practices so that you can make informed decisions about the choices you can make about the way your information is collected and used. To make this information easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

A Word About Minors

Minors are not eligible to use our services and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.

We Do Not Sell Our List

We will not sell your name to a third party for the purpose of advertising to you. We may send you complimentary information from various service providers, such as hotels or other travel companies, in order to inform you of their services when we believe you will benefit from these services, but we will not share information about you with these third parties. We believe, however, that you should have the right to choose whether to receive such information. If you do not wish to receive such complimentary information, you may so indicate by utilizing our opt-out procedure described below.

Disclosure of Your Information

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some ways that your personally identifiable information may be disclosed.

What Information Do We Collect and Why?

As described below, as part of the normal operation of our services, your information is collected by us, disclosed to third parties and used by third parties and us.

Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier. In general, you can browse our site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information, contact information and other personal information as indicated on forms throughout our site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. We use your financial information, including credit card information, to verify your name, address, and other information, as well as to bill you for your use of our services.

When you visit our web site, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis, and web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal Information You Choose To Provide
If you choose to book a hotel room through us, you will need to give us personal information so we may conduct business with you and forward your information to the hotel you select. For example, you may need to provide the following information:

Name
Mailing address
Email address
Credit card number and expiration date
Home and business phone number
Business name and address

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

How Do We Use the Information You Provide to Us?
We use personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers. Occasionally, we also may use the information we collect to notify you about important changes to our web site, new services and special offers we think you will find valuable.

2. Web Site Information
Similar to other commercial web sites, some sections of our web site utilize standard technologies called “cookies” and “web server logs” to collect information about how our web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site, the web sites visited just before and just after our web site, what browser you are using and your IP address.

What Are Cookies?
We use data collection devices such as “cookies” on certain pages of our site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small files stored by your web browser on your hard drive that assist us in providing customized services. In fact, we offer certain features that are only available through the use of a “cookie.” We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Cookies can remember what information you access on one web page to simplify your subsequent interactions with that web site or to use the information to streamline your transactions on related web pages. This makes it easier for you to move from web page to web page and to complete commercial transactions over the Internet. When you use the same computer to return to our site at a later time we may recognize you as a previous guest. We use cookies to make your online experience easier and more personalized. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site and you may be required to reenter your password more frequently during a session.

Web Server Logs
Server logs help us collect important business and technical statistics. The information in the logs lets us trace the paths followed by users to our web site as they move from one page to another. Web server logs allow us to count how many people visit our web site and evaluate our web site’s visitor capacity. We do not use these logs to capture your individual email address or any personally identifying information about you.

How Do We Use Information We Collect from Cookies and Logs?
As noted above, we use Web site browser software tools such as cookies and web server logs to gather information about the browsing activities of our web site users in order to improve our web site and better serve our customers. This information helps us design our web pages in the most user-friendly manner and to improve our Web site to better meet the needs of our customers and prospective customers.

How Do We Secure Information Transmissions?
When you send confidential personal information including credit card numbers to us on our web site, secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our web site.

Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as credit card or account numbers to us through an unsecured email.

How Do We Protect Your Information?

Information Security
We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Employee Access, Training and Expectations
Our company values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit the use and disclosure of such information only to authorized persons, processes and transactions.

Legal Inquiries
Maui-Hotels.com cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. Additionally, Maui-Hotels.com reserves the right (and you authorize us) to communicate any information about you (including, but not limited to, any User Agreement violations) to law enforcement as we in our sole discretion determine necessary or appropriate to maintain a level of trust and safety in the operation of our Web Site and to enforce our User Agreement, Privacy Policy and any posted policies or rules applicable to service you use through our site.

Information Collected By Third Parties

This web site contains links to other web sites and web pages, including cobranded web pages provided by TravelNow.com and other independent suppliers not under our control. We select our suppliers, in part, for their commitment to privacy policies consistent with our own, but we cannot be responsible for the practices employed by Web sites operated by third parties, whether or not those web sites display Maui-Hotels.com branding information. The privacy policy of TravelNow.com is posted [here].

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

Users of this site may also request the following:

• the removal of their information from our database
• to not receive future communications or complimentary information

To request removal, please send us a descriptive message using the form on our Contact Page.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us through our Contact Page.